To help you find your question, locate the category and then your question. There is another FAQ page with course questions and tips after you login. Click the Check/Send Mail button.
Brief Overview of this course.
This course:
Contents of FAQ’s:
1. COURSE
REQUIREMENTS
What is required to receive a
certificate?
Answer:
All students are required to pass
the final test with an 80%.
In
order to be eligible to take the final, each student must
A. pass every quiz with at least an 80%.
B. pass every module test with an 80%.
C. log
AT LEAST 30 “course hours”
How do I get a certificate of completion?
Answer:
Once
you have finished, it will speed up the process if you notify us via internal
mail that you, “have finished.” We will then forward your Affidavit of Enrollment Form (DR 2460) to
your registered home mailing address.
If I finish all the tests do I still
have to have 30 hours?
Answer:
Yes!
As stated in the Agreement, you must log at least 30 hours in this program, as
well as complete all the requirements in order to receive a certificate. However,
it is unlikely that you will. If you begin to fall short on time, we will email
you.
2. DRIVING
Where can I get the driving log?
Answer:
A. You
can print one of these from the Colorado Dept.
of Revenue website. (Form # DR 2324)
B. A copy is available
inside our Parent/Teen driving guide that is printable for you use.
Do I have to go to a driving school
to get any driving?
Answer:
Yes! It
is required by state law that you must receive 6 hours of behind-the-wheel
driving from a driving school. Additionally, you must log at least 50 hours
with your parent. If you live more than 30 miles from an approved driving
school, you may substitute the 6-hours with that course with 12 additional ones
with a parent.
3. General info
What are the driver education
requirements?
A.
See all the new requirements on the
Colorado Department of Revenue website. Colorado
Department of Revenue
B.
You must complete an approved 30-hour DE
course if you want a learner’s permit before your 16th birthday. Where can I find other Answer: Click
on the Colorado
Department of Revenue website. Is this program licensed by the
state of Answer YES! 4. New students (Very important!!!!) What are
some tips and suggestions for new students? A. Use Internet Explorer B. C. Use the prompts at the end of the
topic pages to access, workbook, quizzes, and tests. C. Use internal mail for faster
responses regarding issues. D. Log out each time E. DO NOT try to print the textbook or
workbook. You DO NOT get credit for time spent offline. You can go Log in and out as many times as
needed. 5. Payment (late Payments) I did not pay during the
registration process, can I go back now and do this and how do I do this? Answer: Go
to the login page, click on the Payment button, enter your student ID, and
choose your method of payment Credit Card or Check/Money Order. (The fastest
way is by credit card.) If you are paying by check or money order, send to the
address on the page. 6. Program issues (including navigational, saving. Fixits) When I login, I get the message, “ACCESS
DENIED.” What is happening and how do I fix it? Answer: The
most common reasons could be firewall restrictions or cookie
issues. Here are a few fixits that you can try. You might want to cut/paste
them in Word and print them out. To
adjust cookies in Internet Explorer: 1.
In Internet Explorer click on "Tools" at the top of the window. 2.
Select "Internet Options". 3.
Click on the "Privacy" tab. 4.
In the center of the "Privacy" tab screen, there should be an
"Advanced" button. Click this button. 5.
Ensure that "Override automatic cookie handling" is checked. 6.
First party cookies should be set to "Accept" and block third party
cookies 7. Check "Always allow session cookies" 8. Click on "OK" 9. Exit Internet Explorer and restart your browser To delete or remove cookies in
Internet Explorer: 1.
Click on the Tools option on the Explorer menu. 2. Then choose Internet
Options. Under the tab labeled “General”
click on the 3.
Delete Cookies and then Delete Files (check the box labeled 'Delete all offline
content'. 4.
To remove these temporary internet files click on the Delete Cookies button and
5. Click the OK button (this removes any cookies still in this
area) 6. And next click the Delete Files button, 7.
Check the checkbox for Delete all offline content (these are the pages that are
cashed by your internet explorer when browsing web pages) 8. And click the OK button (this removes any web pages still
cashed). Firewall adjustments: 1) Try clearing your Internet Temporary files and cookies. 2) Adjust settings on your Internet Explorer with the attached
file. 3)
Adjust firewall settings with attached file (must use acrobat reader to open
file or can be downloaded here http://www.adobe.com/products/acrobat/readstep2.html
) 4)
Change Browser to Firefox at which can be downloaded here http://getfirefox.com